- tablet to portrait
- open mail
- tap on the three paralel lines (top left) directly above '+ New Mail'
- Long press on 'Hants' or 'HMS' mail
- Tap account settings
- Tap 'Change mailbox sync settings'
- Download new content - change to 'as items arrive'
- Download email from - change to 'any time'
- Tap done and save
- Resync mail - two curved arrows chasing each other in a circle - top right